Rossmoor Post Acute
Welcome to
Rossmoor Post Acute
We’re more than a skilled nursing home. Our team is committed to providing the highest-quality care in a safe environment, with the comforts of home.
Rossmoor post acute has taken wonderful care of me. All the staff and departments have been wonderful. A special thanks to MJ for my every day care, helping me shave, and making me feel better. Eva has a cheerful attitude and is always helpful, she makes my day bright! Alka, my PT is very professional and has been a great help. Austin has been very helpful with making me walk again, now I am progressing well. Maddie my OT is very professional, understanding, and patient.
My father was at this facility for approximately 2 1/2 months. He received excellent care during that time. There were always plenty of staff on hand to help with any requests or questions we had. They truly care about their residents and strive to give them quality care that helps guide them back to health. It became a home away from home. I would recommend this rehab facility to anyone looking for a place for their loved one.
Title: A Truly Compassionate 5-Star Facility for Long-Term Recovery My mother was recently discharged from Rossmoor Post Acute after a 100-day stay following hip surgery due to a car accident. While many people only experience SNFs for a short period (10-20 days), staying here for over three months gave us a deep and thorough perspective on the quality of care they provide. I can confidently say this facility is exceptional. The Staff: Professionalism with a Heart The recovery process was successful largely thanks to the incredible team. I want to personally thank: Dr. Patel for his expert medical guidance. Nadia and Brianna for their dedicated and compassionate daily care. Lisa and Lorna at the front desk for their warm welcomes and help with every visit. Eunice (Accounting) and Hana (Admin) for making the administrative side of things seamless. Shiba (Social Worker) for her constant support and communication. Nikki (Medical Record Office) for being so incredibly kind and patient, even with my smallest questions. I also want to thank the cleaning crew and the dining staff who serve meals; everyone was consistently kind and respectful to my mother. I only wish I could remember every single person’s name who helped her get back on her feet. Addressing the “Response Time” Concerns I’ve seen some reviews complaining about staff not responding “instantly.” From my 100-day observation, I’ve learned that any delay isn’t due to laziness; it’s because the staff is diligently attending to other patients’ needs. Whenever there was a truly urgent situation, they handled it with speed and priority. Their ability to balance multiple patients’ needs is actually quite impressive. The Recovery Program The medication management was flawless, and the Physical Therapy (PT) program was top-notch. My mother has recovered significantly, and I am so grateful for the meticulous attention they paid to her multiple prescriptions and therapy goals. Final Thoughts Rossmoor PA has left a lasting, positive impression on my family. If you are looking for a place where your loved one will be treated with genuine kindness and professional excellence, I highly recommend this facility. Thank you, Rossmoor PA, for turning a difficult recovery into a hopeful experience!
Everyone has treated me with the best of care especially Aileen ( CNA ) Excellent work with a heart. Overall, my experience has been very pleasant. Thank you.
To whom it may concern: I want to compliment your employee, Aileen Laco the way she takes care of me. Not only does she show initiative but she does so in a caring and complete way. I don’t have to tell her what to do. She relies on her tremendous experience and background for completing her care. It is a pleasure to have Aileen here at this difficult time in my life. Aileen is the BEST. Ps. i enjoy my meals here because eventhough my appetite is not very good i always find something that satisfies me. Compliments to the Chef! Room 340 Jane Ayalin
Care with a Personal Touch
Our compassionate and talented caregiving team is dedicated to making each resident feel comfortable and safe so they can live the healthiest life possible. We provide 24/7 personalized healthcare services and everyday living support in a beautiful, state-of-the-art facility. We also offer amenities and activities to make Rossmoor Post Acute feel like home.
Take a Virtual Tour
Selecting a skilled nursing facility can be challenging but—as they say—pictures can be worth a thousand words. We invite you to get to know us a little better by taking a virtual photo tour.
Proud Recipient of the 5-Star Medicare Rating
We are proud to announce that we’ve been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility. Nursing homes are rated from 1-5 stars based on health inspections, staffing, and quality measures. According to CMS, a rating of five stars means that quality is “much above average.”
Services You Can Count On
Skilled Nursing
Compassionate caregiving after surgery, illness, or injury, all according to a physician’s customized care plan.
Short-Term Rehab
Physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence.
Social Services
Helping patients and families prepare for life after discharge or arrange for outside services.
Activities
An engaging daily schedule allows patients to be as active and social as they want to be.
Convenient Location
Conveniently located in a residential neighborhood off Rossmoor Pkwy in beautiful Walnut Creek, California.
24/7 Nursing Care
At Rossmoor Post Acute, we believe in patient-centered care. That’s why we ensure licensed nurses are available 24 hours a day, seven days a week.
Expansive Rehab Gym
Your successful recovery and quick return home begins in our expansive, state-of-the-art rehab gym under the guidance of licensed experts.
Spacious Courtyards & Common Areas
Patients and family enjoy visiting and resting in our beautiful courtyards and lobby.
Reviews
Browse our Rossmoor Post Acute reviews and learn why so many choose our skilled nursing facility for trusted, attentive care. You can feel confident you are getting the best possible care from a team who is dedicated to your health and safety. Read our reviews today!
I spent about 4 months here recovering from knee surgery. The care staff is great and will make you laugh and are responsible with handling your injury carefully. The PT and OT staff are awesome. They know how to target problem areas and get your body feeling better. I credit them for helping me walk again. 1 star off for the food. I didn’t expect exceptional food but this food was bad, ranging from edible to gross. Have your family leave something in the patient refrigerator.
Business response
I saw many positive reviews on this facility and thought this is the perfect or at least a great facility ….. I am posting this review in Hopes someone will contact me as i have made several calls regarding my person, no one as yet returned any of my calls My person Said no one gets him out of bed he is getting bed sores, is very stiff and sore. He was sent there for recovery and occ therapy He has been there 10 days When he has visitors, they say they cannot wake him up He sounds worse, unfortunately, I had to go out of state and cannot personnally see what is going on or talk to someone in person, that is why i call but no one returns my calls Note: it has been over two weeks and no one at this facility has yet to contact me in regards to my review i see other reviews have responses
I had to wait a while to leave this review until my pure fury at how my husband was treated during the 8 weeks he was with Rossmoor Post Acute had eased so that I could leave an honest review. The three stars I gave them was strictly for the care team. The nurses, the CNAs and the PT and OT people are wonderful, deeply caring people and committed to what they do. The problem is they are hampered both by appallingly bad internal communication and lack of support to get what they need done so that they could do their jobs. My husband has Parkinson’s and the first thing they tell you when you get a diagnosis like that is that you must keep moving. If you stop moving, you lose movement and you’re going to be stuck in a bed for the rest of your life. My husband is only 67. He went into John Muir hospital for 2 days and was released to Rossmoor Post Acute. When he went in he could walk using a walker. Not well. He stumbled a bit but he could walk. He could get himself from his chair to the toilet, toilet to bed, bed to chair, etc. But he was mobile and he could take care of himself. When he came out 8 weeks later he could no longer move without a two-person lift and assistance. At the moment he cannot walk and he cannot take care of himself. We were 4 weeks into his stay, when I asked for an update about what was holding up his coming home I was told he needed more PT and they needed more time. So I said okay…. two more weeks. The two weeks came and left and I went again to talk to the PT and the OT team and I found out that what was happening was his blood pressure was going up and down with tremendous variance. I looked at them and said okay. When’s he going to see his neurologist? When is he going to see his cardiologist? The response was oh you have to do that we don’t. So I hadn’t been told he needed help. I hadn’t been told about his blood pressure and they were using that as an excuse to leave him in bed pretty much 7 days a week except for maybe 15 or 20 minutes during the week for a little bit of PT. Suffice it to say that there was a lot of time in between. I had to arrange for appointments. I had to arrange for transportation and when he was finally told by the doctor he had only seen three times during the entire 8 weeks that he could go to home the following Thursday, we made all of those arrangements. I showed up and guess what? He wasn’t ready to go home because the nursing staff and the social services people had not been told by the doctor he’d been authorized to go home. I decided forget it. I’m taking him home where we can get him people who actually care about him. Social services and the administrators and owners of this facility do not care for patient welfare. It’s that obvious. I told you the nursing staff, the CNAs and the PT/OT are caring people, but since there aren’t enough of them, patients are also left in their beds for hours at a time in wet and dirty diapers. Bottom line for this one is I can’t recommend this place in good conscience. And yes I have filed a report and a complaint with the licensing people. I recommend if you truly care for your loved one, you go someplace else.
Business response
Our Mom has been there a few months now and was released yesterday.I am updating my original review. The staff has been very proactive in addressing my concerns lately. She’s was getting her physical therapy and speech therapy on a regular basis. On another note all my Moms clothes disappeared twice and they promised to reimburse me if I had the receipt . I did give them the receipts for her second set of clothes but no reimbursement so far. Said they were waiting for corporate? Today I received a check for lost items and I was impressed with that.
Business response
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Questions about Insurance?
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